Refund Policy
Effective October 23, 2026
Full report ($29)
- If your report doesn't generate, or it's about the wrong business, contact us and we'll fix it or refund you in full.
- Not happy for any other reason? Email us within 7 days of your purchase and we'll refund you.
Ceuros Pro ($39 per month or $349 per year)
- You can cancel at any time from Manage billing in your dashboard, and you won't be charged again. We don't refund partial billing periods, except where the law requires it.
- Yearly plans: if you change your mind, email us within 7 days of the purchase or a yearly renewal and we'll refund it in full.
- If you were charged after canceling, or charged by mistake, contact us and we'll refund that charge.
How to ask for a refund
Email CeurosAudit@gmail.com with the email address you used at checkout and your business name. Refunds go back to your original payment method through Stripe and usually appear within 5 to 10 business days.